1 - Course Introduction (30 min)2 - Applicable Regulations, Law and Technical Standards (2 h)3 - The Organizational Structure of Civil Aviation Companies and Operational Relationships (1 h)4 - Management of Operational Areas: (3 h) a) Air Operator (Flight Operations, Continuing Airworthiness, Flight Crew and Ground Operations Training) b) Aerodrome (Operational Services and Maintenance) c) ATO (Head of Training) d) Airworthiness e) Quality, Compliance, Safety, and Security 5 - Safety and Security (2 h)6 - Regulators, Operational Oversight, and Compliance Monitoring (1 h)7 - Contracting Service Providers: Contracts and SLAs (1 h)8 - Documentation Management System and Implementation of Technical Requirements (1 h)9 - Human Resources Management and its Strategic Importance (1 h)10 - The Role of Structure, Culture, Leadership, and Training in the Organization/Company (1 h)11 - Course Conclusion (30 min)