1 - Course Introduction (30 min)2 - Applicable Regulations, Law and Technical Standards (2 h)3 - The Organizational Structure of Civil Aviation Companies and Operational Relationships (1 h)4 - Management of Operational Areas: (3 h) a) Air Operator (Flight Operations, Continuing Airworthiness, Flight Crew and Ground Operations Training) b) Aerodrome (Operational Services and Maintenance) c) ATO (Head of Training) d) Airworthiness e) Quality, Compliance, Safety, and Security 5 - Safety and Security (2 h)6 - Regulators, Operational Oversight, and Compliance Monitoring (1 h)7 - Contracting Service Providers: Contracts and SLAs (1 h)8 - Documentation Management System and Implementation of Technical Requirements (1 h)9 - Human Resources Management and its Strategic Importance (1 h)10 - The Role of Structure, Culture, Leadership, and Training in the Organization/Company (1 h)11 - Course Conclusion (30 min)Note: This course Includes all Civil Aviation Operational Management functions for Operators, ATOs, ATMs, Airworthiness, and Aerodromes (NOMINATED PERSONS and MANAGEMENT SYSTEM MANAGERS). It also complies with Reg. 831/2010 of 8 November, from ANAC Portugal, for the approval of NOMINATED PERSONS, SAFETY and COMPLIANCE MANAGERS and the EFB MANAGER, of CAT Operators.